FAQs

Frequently Asked Questions

- How often should I have my air conditioning equipment serviced?

Heating and Air Conditioning equipment should be serviced at least once a year. If you are unsure as to when your system should be serviced please contact us and we will give you all the necessary information.

- What Is Air Purification?

Air purification is an anti-fungus filter that is used to catch allergy-causing mites, smoke particles and odours, making the air in your environment clean and fresh and harmless.

- Can I have air conditioning in a listed building?

Yes you can however your local authority may not approved of use drilling and laying pipes so we will have to check prior to any work being carried out and in the worst case there are other options which will be fine.

- What’s the cost of running an Air Conditioning Unit?

Did you know that for every 1kw of electrical power that goes in you get 3kw of heating or cooling out? Saving you hundreds of pounds!

- What warranty do I get?

Air conditioning systems are offered with a 3 year warranty with the first year covering parts and labour with the the next two years covering only parts.
All of the warranties are subject to a maintenance schedule in line with the manufacturers guide lines, this is very much like when you buy a new car and having it serviced validates the warranty.
So to ensure your warranty is validated we always recommend regular servicing which is always in the long run more cost effective.
Please contact us if you have any questions as we will be more than happy to help.

- Can you service & repair our systems even though you have not installed them?

Yes we will service any air conditioning unit no matter if they have been installed by us or somebody else.

- How long does an installation take to complete and install?

We cannot give you an exact answer to this as some installations take very little time literally hours and sometimes they can take weeks to complete, however we will give you all of this information when we give you a written quote so you will know exactly where you stand.

- Can I have a system which cools and heats?

Yes of course air conditioning systems don’t always cool rooms down they can efficiently heat them as well all from the same equipment. If you are extending your property then it is an idea for us to come in and give you a quote as it may work out cheaper for you as you can then eliminate the need to upgrade radiators and boilers.